PRIVACY POLICY

1. Introduction

This Privacy Policy explains how Keep The Flow ("we", "our", or "us"

) collects, uses, and protects your personal data when you use our mobile applications and services.

By using our applications, you agree to this Privacy Policy.

2. Who This Policy Applies To

This policy applies to:

• End users (clients booking appointments)

• Salon staff using the application

• Visitors browsing the application

3. Information We Collect

📌 Information you provide:

• Full name

• Email address

• Phone number

• Appointment-related information

📌 Account information:

• User ID (Firebase UID)

• Authentication data (Google, Apple, email login)

📌 Technical data:

• Device information (model, OS)

• IP address

• Usage data

📌 Push notifications:

• Device tokens (for sending notifications)

4. Information We Do NOT Collect

• ❌ We do not store payment card information

• ❌ We do not process payments directly within the app

• ❌ We do not sell your personal data

5. How We Use Your Information

We use your data to:

• Create and manage your account

• Enable appointment booking and management

• Send notifications (reminders, updates)

• Facilitate communication between users and salons

• Improve app performance and user experience

6. Legal Basis for Processing (GDPR)

We process your data based on:

• Your consent

• Performance of a service (appointment booking)

• Legitimate interest (security, analytics, improvements)

7. Sharing Your Data

We may share your data only with:

• The salon associated with your booking

• Service providers (e.g., Firebase / cloud infrastructure)

We never sell or rent your personal data.

8. Data Retention

We retain your data:

• As long as your account is active

• Or as necessary to provide our services

You may request deletion of your data at any time.

9. Data Security

We implement appropriate security measures, including:

• Data encryption

• Secure cloud infrastructure (e.g., Firebase)

• Restricted access to personal data

10. Your Rights

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion

• Withdraw consent

• File a complaint with a data protection authority

11. Children’s Privacy

Our services are not intended for individuals under the age of 18.

12. Third-Party Services

We may use third-party services such as:

• Google Firebase

• Google Analytics

These providers have their own privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted within the application.

14. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

📧 your@email.com
📍 Your company / location